Chief Operating Officer – Jasper in Saskatoon

Location: Saskatoon, Saskatchewan

Reports To: Chair, Executive Committee

Direct Reports: Director, Finance; Director, Business Development & Marketing; Director, Information Technology; Office Managers (2)

Overview

Our client is a well-established and highly respected law firm in Saskatchewan, known for its excellence, integrity, and collaborative culture. The firm is seeking a Chief Operating Officer (COO) to lead its operational and administrative functions and drive continued growth and success. Based in Saskatoon, the COO will report to the Executive Committee and play a key role in aligning operations with the firm’s strategic objectives. This position oversees Finance, Marketing & Business Development, Information Technology, Human Resources (through the Director of HR), and Office Administration in both Saskatoon and Regina.

Key Responsibilities

• Strategic Leadership
  • Partner with the Executive Committee and Partnership to develop, implement, and monitor strategic plans that support growth, profitability, and long-term success.
  • Contribute to the design and execution of short-, mid-, and long-term business plans.
  • Track performance against key metrics and drive continuous improvement initiatives.
• Leadership & Management
  • Foster a culture of collaboration, accountability, and open communication across the firm.
  • Oversee and support the firm’s management team, including Finance, IT, Marketing/Business Development, and Office Administration.
  • Provide coordination and administrative support to firm committees and the Executive Committee.
  • Establish performance goals for senior leaders, coach and mentor managers, and guide succession and client transition planning.
• Financial Oversight
  • Collaborate with the Finance Committee and Director of Finance to develop and monitor budgets aligned with firm goals.
  • Ensure sound financial planning, performance tracking, and cost management.
  • Maintain effective financial controls and promote operational efficiency.
• Human Resources
  • Provide strategic leadership to the Director of Human Resources in implementing HR policies and practices that reflect the firm’s values and support its people strategy.
• Information Technology
  • Oversee the enhancement, security, and efficiency of the firm’s IT and telecommunications systems.
  • Ensure systems support the effective delivery of legal and administrative services while maintaining confidentiality and data integrity.
• Operations & Administration
  • Ensure consistent, efficient operational and administrative practices across all offices.
  • Lead Office Managers in Saskatoon and Regina to maintain high standards of service and performance.
  • Serve as a key liaison between partners, management, and staff to promote clear communication.
  • Oversee risk management, facilities, insurance, and compliance with relevant legislation.
• Business Development
  • Partner with the Marketing and Business Development team to implement firm-wide initiatives.
  • Support lawyers and committees in identifying opportunities to strengthen client relationships and expand market presence.

Core Competencies

• Strategic: Strategic Mindset, Change Leadership, Business Acumen
• Operational: Relationship Building, Decision-Making, Accountability, Results Orientation, Technology Orientation
• People: Team Leadership, Communication, Conflict Resolution, Coaching & Mentorship

Personal Attributes

• Self-Aware
• Courageous
• Humble

Qualifications

• Minimum of 10 years of progressive leadership experience, ideally in a professional services or partnership-based organization.
• Broad expertise in operations, finance, technology, human resources, and business development.
• Post-secondary degree in Business, Commerce, or a related field; MBA preferred.
• Proven ability to collaborate effectively with senior partners and committees in a complex organizational environment.