At a Glance
- Tasks: Manage front office operations and ensure guests have an unforgettable experience.
- Company: Join Pursuit, a leader in hospitality and adventure experiences.
- Benefits: Enjoy perks like free attraction access, discounts, and wellness resources.
- Other info: Embrace adventure and build lasting connections in a supportive environment.
- Why this job: Be part of a dynamic team in a stunning national park setting.
- Qualifications: 2-5 years hotel experience with strong communication skills.
The predicted salary is between 47250 - 57750 $ per year.
At Pursuit, we offer more than just a place to visit; we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience.
ROLE & RESPONSIBILITIES
- A smooth and correct administrative operation
- A correct and up-dated database within the system
- Welcoming of all guests
- Monitors check-ins, as well as groups, and gives total attention and dedication to guests
- Taking care of guests and concierge service
- Offers a wide amount of information
- Supervises the organization and sales of guests' activities and the correct handling and charging
- Effectively handles guest complaints, taking corrective action to prevent recurrence and to convert the guest into a repeat customer
- Coordinates proper actions with other departments, informs FO Manager of serious matters
- Coordination and communication with the Housekeeping, Maintenance, and F&B departments
- Ensures all staff are thoroughly familiar with the Hotel’s emergency procedures and in a state of preparedness for any emergency which may occur
- Execution of regular technical/skills training
- Setting up and maintaining ongoing training programs in the Front Office department
- Familiar with all related company documentation and especially with the relevant Operational Standards Manual for field of responsibility
REQUIRED SKILLS & QUALIFICATIONS
- 2-5 years experience in a major hotel, and one year experience in a supervisory role
- Able to speak, read, write and understand the primary language(s) used in the workplace
- Good communication skills, both verbal and written
- Most tasks are performed in a team environment with the employee acting as a team leader
- Able to work with minimal direct supervision
- Basic computational ability
- Basic computer skills
- Knowledge of hotel computer accounting programs, such as Room Master
PURSUIT PERKS
- Join an inclusive, global team and make life-long connections
- Enjoy free access to Pursuit attractions and 50% off for friends
- Get discounts on hotel stays, dining, and retail
- Access subsidized mental health and wellness resources
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
Assistant Front Office Manager employer: Restaurant Jasper
At Heavy Metal Equipment & Rentals, we pride ourselves on being more than just a workplace; we foster a family-oriented culture that values work-life balance and personal growth. Located in the stunning Jasper region, our HSE Advisors enjoy competitive wages, comprehensive benefits, and unique perks like shared accommodations and transportation, all while contributing to a high-performance environment dedicated to safety and excellence in heavy equipment maintenance.
