Instructional Designer in Toronto

The Responsible Gambling Council (RGC) is an independent, non-profit organization dedicated to problem gambling prevention. For more than 40 years, we have worked to reduce gambling risk by creating and delivering innovative awareness and information programs in Ontario and around the world. We work with priority populations, including youth, young adults, ethnocultural populations, and the public, to educate people on the risks of gambling, how to mitigate those risks, and how to access support.

RGC is seeking an Instructional Designer / eLearning Developer to join the PSC Learning & Development team on a contract basis. This role is a critical addition to a growing function that supports PlaySmart Advisor training, onboarding, professional development, and skill-based learning across a province-wide program. The successful candidate will bring deep expertise in adult learning principles, eLearning authoring, and blended learning design, and will hit the ground running.

This is a hybrid full-time contract position based out of RGC’s Toronto office. The successful candidate will work closely with the Manager, Learning & Development and collaborate regularly with internal SMEs, program staff, and occasionally external vendors. Comfort with iterative feedback cycles and managing multiple deliverables simultaneously is essential.

RGC is a mission-driven organization, and we welcome candidates who bring genuine interest in responsible gambling education, harm reduction, and public health contexts.

KEY RESPONSIBILITIES

• eLearning Development
  • Design and develop eLearning modules using Articulate Rise 360 and/or Storyline 360
  • Develop detailed storyboards that map content structure, narration, interactions, and visual direction prior to build
  • Build scenario-based and branching learning experiences, including AI coaching scenario integration and whiteboard animations
  • Create assessments, knowledge checks, and post-learning evaluations aligned to learning objectives
  • Develop SCORM/xAPI-compliant course packages for deployment in RGC Pro (in-house LMS)
  • Produce accessible content meeting AODA/WCAG 2.1 standards
  • Edit and produce video-based learning content including screen recordings, talking-head clips, and narrated presentations
  • Conduct quality assurance reviews prior to LMS publication
• Blended & Facilitated Learning Design
  • Design facilitated learning experiences including workshops, webinars, and blended learning programs
  • Develop facilitator guides, participant workbooks, job aids, reference cards, and performance support tools
  • Create slide decks and visual learning materials aligned to RGC brand standards
  • Apply adult learning principles and instructional design models (ADDIE, SAM, backward design)
  • Support the redesign and LMS migration of existing onboarding content
  • Collaborate with subject matter experts (SMEs) to gather, refine, and structure content
• Project Management
  • Manage multiple concurrent deliverables independently, maintaining quality and meeting agreed timelines
  • Communicate proactively on project status, blockers, and scope changes with the L&D Manager
  • Participate in project planning and prioritization discussions to sequence work effectively
  • Maintain organized project files, version control, and documentation throughout the development lifecycle
  • Coordinate SME review cycles, manage feedback consolidation, and track revisions efficiently
• LMS and Platform Support
  • Populate and organize learning content within Brainshark (LMS)
  • Configure course settings, learner pathways, and completion tracking
  • Support xAPI/Tin Can integration to enable experience tracking across platforms
  • Work within Brainshark for video-based learning content as needed

QUALIFICATIONS

• Required: Bachelor’s degree or diploma in Instructional Design, Adult Education, Educational Technology, or Human Resources or a related field.
• A combination of relevant education, professional certifications, and 5–8 years of directly related instructional design experience.
• Advanced proficiency in Articulate Rise 360 and Storyline 360
• Demonstrated experience designing for both eLearning and facilitated/blended delivery formats
• Strong command of adult learning principles and instructional design frameworks (ADDIE, SAM, or equivalent)
• Experience developing SCORM/xAPI-compliant content for LMS deployment
• Proficiency in Microsoft 365 suite (PowerPoint, Word, Teams)
• Ability to write clearly and accessibly for adult professional learners
• Experience developing detailed storyboards for eLearning and blended learning projects
• Video editing proficiency for screen recordings, narrated content, and short-form learning video (Camtasia, Loom, or equivalent)
• Strong project management skills with ability to independently manage multiple deliverables and SME review cycles
• Experience with accessibility standards (AODA / WCAG 2.1)

Preferred / Asset

• Familiarity with AI coaching or AI-enhanced learning scenarios (e.g., Ai Coaching and Role play tools)
• Experience working in a non-profit, health, or public sector learning environment
• Familiarity with responsible gambling, mental health, or harm reduction program contexts
• Background in scenario-based learning and branching narrative design
• Experience with video-based learning tools
• Post-secondary credential in instructional design, adult education, educational technology, or related field
• ATD, CTDP, or equivalent professional certification considered an asset

RGC celebrates and values cultural diversity and is committed to attracting and retaining a diverse staff. We will honor your experiences, perspectives, and unique identity. Together, our organization strives to create and maintain working environments that are inclusive, equitable and welcoming.

The Responsible Gambling Council is committed to providing an accessible recruitment process and workplace. Please let us know if you require accommodation under the Accessibility for Ontarians with Disabilities Act (AODA).

RGC does not use artificial intelligence (AI) to make or inform hiring decisions. However, we do use an external applicant tracking system (ATS) to help manage applications efficiently; our ATS may apply automated filters or sorting functions, but all applications are reviewed and evaluated by human recruiters.

Please note, successful candidates will be required to complete a background check, facilitated by a third-party screener. The hiring range for this position is $62,400 - $78,000. Applications must be received by November 1, 2026. Department: PSC Toronto Office. This is a contract position. Reason for Vacancy: New role.