Manage hotel administration and owner relations across Lizard Creek Lodge and Fernie Slopeside Lodge, using reservations and financial reporting skills. Work across multiple properties alongside the Hotel General Manager.
Fernie Alpine Resort seeks a Hotel Administration and Owner Relations Manager serving both lodge properties. The role includes reservations, owner communications, accounting reports, and policy administration. It also supports hotel operations, safety, and accurate financial transactions across the properties.
Key Responsibilities:
- Maintain contracts and policies for USW union staff
- Complete guest and owner reservations, check-ins, and check-outs
- Prepare financial, management, and accounting reports
- Manage owner calendars, rental pool bookings, and documentation
- Act as hotel shift manager on a rotational basis
Requirements:
- Ability to work across multiple hotel properties
- Ability to handle confidential owner and company information
- Knowledge of Resort employee handbook policies and protocols
- Training in safe work procedures and safety programs
- Ability to complete fair and reasonable management requests
Support Fernie Alpine Resort through hotel administration, owner communication, reservation management, and accurate financial reporting across both lodges.
Hotel Administration and Owner Relations Manager in Fernie employer: Resorts of the Canadian Rockies
Resorts of the Canadian Rockies offers a dynamic work environment focused on health and safety, with opportunities for ongoing training and professional development. Employees are encouraged to provide exceptional customer service while working in a collaborative team atmosphere. The company emphasizes efficiency and guest satisfaction, making it an attractive place for those passionate about winter sports and customer interaction.
Contact Details:
Resorts of the Canadian Rockies Recruitment Team
