Grow Resolver customer accounts through consultative selling, cross-selling, and expansion in a hybrid role requiring office presence as needed.
As an Account Manager, you will expand existing engagements for Resolver's Security & Investigations solutions. You will combine solutions-based selling with relationship building, problem-solving, and attention to customer business objectives. The role works closely with Account Executives, Sales Engineers, Customer Success, and Product.
Key Responsibilities:
- Upsell and cross-sell existing customer accounts
- Meet customer retention targets throughout the sales cycle
- Develop account plans using commercial acumen and relationships
- Forecast account metrics and maintain transaction records
- Monitor and analyze customer product usage
Requirements:
- Two to five years of related SaaS sales experience
- Security & Investigations exposure or knowledge is advantageous
- Resourcefulness in high-initiative, high-autonomy environments
- Passion for solving business problems with technology
- Marketing automation tools experience is an asset
Bring SaaS sales, customer retention, and consultative account management expertise to Resolver's growing Security & Investigations business.
SaaS Account Manager Security Solutions in Toronto employer: Resolver, a Kroll Business
Resolver is an exceptional employer that fosters a high-performance culture and prioritizes employee growth through comprehensive professional development programs and open vacation policies. With a hybrid work model, employees enjoy the flexibility to choose their work environment while benefiting from a supportive atmosphere that encourages collaboration and innovation. Recognized as one of Canada's Great Places to Work, Resolver offers competitive health benefits and a commitment to employee well-being, making it an ideal place for those seeking meaningful and rewarding careers in the SaaS industry.
Contact Details:
Resolver, a Kroll Business Recruitment Team
