At a Glance
- Tasks: Build strong customer relationships and provide tailored solutions for their business needs.
- Company: Join a leading SaaS company focused on security and investigations.
- Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
- Other info: Collaborative team culture with a focus on strategic planning and customer success.
- Why this job: Make a real impact by enhancing customer loyalty and driving engagement.
- Qualifications: 2-5 years of sales experience, preferably in a SaaS environment.
The predicted salary is between 45000 - 55000 $ per year.
Build stronger Resolver customer relationships through strategic account planning, customer loyalty, and technology-focused business problem solving.
As an Account Manager, you will serve assigned customers while growing their engagements with Resolver's Security & Investigations solutions.
Your work combines consultative selling, strategic planning, and customer-focused service.
You will collaborate with internal stakeholders and help ensure customers receive requested products and services quickly.
Key Responsibilities
- Act as point of contact for assigned customers
- Encourage transparent conversations about customer needs
- Find customer-centric solutions for key business needs
- Collaborate internally to deliver consistent service
- Support onboarding of new customers
Requirements
- Two to five years of related sales experience
- Experience working in a Saa S company
- Ability to anticipate customer needs and establish goals
- Ability to facilitate rapport and value customer loyalty
- Experience with marketing automation tools is an asset
Use relationship building, strategic planning, and solutions-based selling to expand Resolver customer engagements and support retention.
Resolver Customer Expansion Account Manager in Toronto employer: Resolver, a Kroll Business
Resolver is an exceptional employer that fosters a high-performance culture and prioritizes employee growth through comprehensive professional development programs and open vacation policies. With a hybrid work model, employees enjoy the flexibility to choose their work environment while benefiting from a supportive atmosphere that encourages collaboration and innovation. Recognized as one of Canada's Great Places to Work, Resolver offers competitive health benefits and a commitment to employee well-being, making it an ideal place for those seeking meaningful and rewarding careers in the SaaS industry.
Contact Details:
Resolver, a Kroll Business Recruitment Team
