At a Glance
- Tasks: Welcome patients and guide them through their care journey with exceptional service.
- Company: Join Canada's largest independent sleep health provider, transforming patient care.
- Benefits: Competitive pay, wellness hours, employee discounts, and a fun team culture.
- Other info: Inclusive workplace welcoming applicants from all backgrounds.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Passion for people, customer service skills, and detail-oriented mindset.
The predicted salary is between 49500 - 60500 $ per year.
At Resolve Sleep Health, we believe better sleep leads to better days. Our team is passionate about helping Canadians across the country get the care they need to sleep well and feel their best. As Canada's largest independent provider of sleep health services with over 150 clinics (and growing!), we're transforming the way patients experience care. Through innovation, technology, and compassionate teamwork, we're making sleep health accessible, effective, and life changing.
We are currently seeking a part-time Patient Care Coordinator to join our team at 4760 Boulevard Jarry Est Saint Leonard Quebec. In this important front-line role, you'll be the first point of contact for patients, setting the tone for a positive, supportive experience from start to finish. You'll help keep the clinic running smoothly, support our clinical team, and play a key role in delivering excellent care.
What you'll be doing:
- Welcoming patients and helping them navigate their care journey with friendly, high-quality service standards
- Coordinating appointments, managing referrals, and providing administrative support
- Educating patients on sleep therapy assessments, support, and equipment
- Handling insurance claims, payments, and billing
- Supporting sales of therapy products and resupply
- Contributing to a clean, organized, and well-functioning clinic environment
- Acting as a role model and ambassador to the company by living our shared Resolve Sleep Health values
What you bring:
- A passion for people and exceptional customer service skills
- Detail-oriented and a quick learner who thrives in a busy clinic
- A team-first mindset and a solutions-focused approach
- Previous experience in healthcare, administration, or customer service
- Comfort with digital tools, including attention to detail and accuracy in EMR systems, documentation, and virtual care (training provided)
- Bonus points for additional languages
Why you'll love working here:
- Competitive pay with incentive opportunities
- Wellness + vacation hours
- Employee discounts on products/services
- A supportive, passionate, and fun team culture
This is more than a job; it's a chance to make a real difference. We're committed to fostering an inclusive workplace that reflects the communities we serve. We welcome applicants from all backgrounds and will provide accommodations as needed throughout the hiring process. We thank all candidates for their interest; however, only those selected for an interview will be contacted.
Patient Care Coordinator in Montréal employer: Resolve Sleep Health Inc
Resolve Sleep Health Inc offers a comprehensive benefits package and opportunities for professional growth and development. The company fosters a passionate work culture focused on helping Canadians achieve better sleep, which leads to improved overall health and well-being. As the largest independent provider of sleep health services in Canada, employees can expect to be part of an innovative and compassionate team dedicated to transforming patient care.
