Senior Manager, VAS Product Innovation & Delivery Operations in Toronto

Compensation Range: 110K - 140K CAD. The salary range listed reflects the base pay for this role at Altus Group and is provided where required by local regulations. Actual offers may differ based on experience, market conditions, and other relevant factors. The range does not include additional compensation such as bonuses, equity, benefits, or other incentives.

Who we need:

Reporting to the VP, VAS Strategy & Operations, we are hiring a Senior Manager, VAS Product Innovation & Delivery Operations. As our new Senior Manager, you will act as the operational bridge between Valuation Advisory Services (VAS), Product, and Engineering, translating business priorities into clear requirements and ensuring they move through the delivery lifecycle with structure, visibility, and momentum. You will bring discipline to intake, backlog management, governance, delivery tracking, testing, and release readiness while partnering closely with business leaders, subject matter experts, and Product Managers. You will help establish a scalable, repeatable operating model for how VAS identifies, prioritizes, and delivers new capabilities through the ARGUS Intelligence platform, reducing reliance on individual knowledge and creating greater transparency and consistency across the process.

This is a full-time, permanent hybrid role based in Toronto, Ontario.

What’s in it for you:

• Ownership and influence: You will take ownership of the operating rhythm that connects VAS business priorities with Product and Engineering delivery. You will bring greater structure, visibility, and consistency to how requirements are captured, priorities are advanced, and decisions move into execution.
• Broad exposure and collaboration: You will work at the intersection of business, product, and technology, gaining visibility into how priorities are shaped and translated into solutions.
• Build and improve how work gets done: VAS is evolving toward a more scalable and repeatable operating model, creating an opportunity for you to help shape the processes that support that transition.

As our new Senior Manager, VAS Product Innovation & Delivery Operations, you will:

• Translate business needs into actionable requirements: You will work with VAS business leaders, subject matter experts, and the VAS Product Council to understand priorities and translate business needs into clear, structured requirements.
• Manage the backlog and delivery readiness: You will partner closely with Product Managers to maintain and refine the product backlog, supporting prioritization, identifying dependencies, and ensuring requirements are ready for sprint planning and delivery.
• Drive the operating rhythm: You will facilitate governance meetings, working sessions, prioritization forums, and sprint demos, bringing structure and accountability to how work progresses.
• Coordinate delivery and release readiness: You will track progress across VAS, Product, Engineering, and other teams, proactively identifying issues and escalating blockers when needed.
• Build more scalable ways of working: You will identify opportunities to simplify, standardize, and automate how VAS operates, helping turn individual knowledge and practices into repeatable processes.

You bring:

• The experience: You have worked in product operations, product delivery, business analysis, program management, or a related role.
• The product and delivery mindset: You know how to turn business needs into clear requirements, user stories, acceptance criteria, or implementation plans.
• The ability to connect business and technology: You can work effectively with business leaders, subject matter experts, Product Managers, and technical teams.
• The organizational skills: You bring structure and clarity to complex work.
• The critical thinking: You are curious and resourceful, with the judgment to look beyond the immediate request.
• The industry and tools: Experience with commercial real estate, valuation, or a related environment would help you ramp up quickly but is not required.

Nice to Have:

Experience in commercial real estate, valuation, or a related industry would be an asset, as would familiarity with tools such as Jira, Azure DevOps, Aha!, Microsoft Teams, SharePoint, or Confluence.

What you can expect from our interview process:

• A virtual interview with a Talent Advisor to discuss your interest in joining the company and in the role.
• An in-person interview with the VP, Strategy & Operations focused on your experience, approach to product and delivery operations, critical thinking, and ability to work across business and technology teams.
• A virtual panel interview with key stakeholders from VAS and Product.

Unlock your Altus Experience! If you're looking to advance your career in an industry that is transitioning for greatness, there's no better place than Altus Group.

Our high trust, high performance culture prioritizes progressive programs that empower you to deliver your greatest performance while promoting collective success where everyone is recognized and connected.

We offer boundless opportunities in a rapidly growing global business: mentorship from the best and brightest in CRE, access to our Altus Intelligence Academy, and the chance to work with the best data sets, tools and technology in the industry.

What Altus Group offers:

Rewarding performance: competitive compensation, incentive and bonus plans, and a total rewards package prioritizing mental, physical, and financial well-being.