Support Rentokil-Terminix customers through portal management, invoicing, and communications in a hybrid schedule based in Concord, Ontario. Accuracy and organization matter daily.
As a Support Services Administrator, you will support commercial and residential customers while providing World Class customer service. Manage Pest Pac, coordinate service updates, and assist the Sales Team with RFPs. The work also includes invoice preparation, contract-file organization, and accounts receivable support for National accounts.
Key Responsibilities:
- Manage portals, work orders, and dispatching activities
- Schedule Pest Pac accounts and recurring service set-ups
- Review completed orders and send invoices
- Respond to invoice corrections, disputes, and inquiries
- Assist National accounts with accounts receivable
Requirements:
- Undergraduate degree or related college diploma
- Excellent interpersonal and customer relations skills
- Strong verbal and written communication abilities
- Strong attention to detail and multitasking ability
- Previous RFP experience preferred, not mandatory
Bring customer service, portal administration, invoicing, and communication strengths to Rentokil-Terminix's hybrid Concord team.
