Use French and English fluency to manage legal accounts with LexisNexis Legal & Professional from a home-based Canada location. Drive retention and revenue.
As a bilingual Account Manager, you will build trusted customer relationships through consultative, solution-based sales. You will support onboarding, product adoption, renewals, and long-term customer success. Legal experience, law firm experience, or legal knowledge is preferred.
Key Responsibilities:
- Own retention, renewals, and revenue growth across Quebec-based customers
- Develop account plans and identify expansion opportunities
- Demonstrate Lexis AI value and address competing solutions
- Manage renewal and expansion opportunities through negotiation and close
- Monitor account health and execute retention plans
Requirements:
- Fluency in French and English for customer discussions
- Three-plus years managing and growing B2B portfolios
- Success meeting retention, renewal, and upsell targets
- Knowledge of AI solutions including Gong, ChatGPT, and Claude
- Experience using CRM solutions and negotiating commercial terms
Bring bilingual communication, consultative selling, and legal account management skills to LexisNexis customer retention and growth.
Bilingual Legal Account Manager in Toronto employer: RELX
At LexisNexis Legal & Professional, we pride ourselves on fostering a dynamic work culture that champions innovation and collaboration. As a Senior Data Scientist in Toronto, you'll enjoy flexible hours, competitive benefits, and ample opportunities for professional growth, all while contributing to cutting-edge AI solutions that transform the legal landscape. Join us to be part of a team that values your expertise and empowers you to make a meaningful impact in the world of legal technology.
