At a Glance
- Tasks: Assist with training logistics, needs analysis, and provide technical support for operational issues.
- Company: Join Desjardins, a leader in equity, diversity, and inclusion.
- Benefits: Competitive salary, flexible vacation, pension plan, and health reimbursements.
- Other info: Hybrid work model with a commitment to accessibility and diversity.
- Why this job: Make a real impact by enhancing skills and supporting team members in a dynamic environment.
- Qualifications: General college diploma and three years of relevant experience required.
The predicted salary is between 79826 - 97565 $ per year.
Temporary position for 14 months. As a training and skills development technician, you assist with needs analysis as well as training logistics and delivery. You help with quality assurance by sharing your expertise throughout the product/service delivery process. You serve as a technical expert and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing. You draw on your sound decision-making skills to solve technically complex problems and recommend ways to change or adjust methods and procedures to make them as effective and efficient as possible.
More specifically, you will be required to:
- Serve as resource person and provide technical support for complex operational issues
- Help evaluate training needs and identify and validate training approaches, tools and content
- Carry out specialized technical studies, research and analysis. Submit solutions and action plans
- Roll out and maintain software and manual and automated processes. Train users
- Prepare technical notes to enhance the skills and knowledge of team members
- Help practitioners follow your unit’s standards and processes and use its business solutions, tools and systems.
What we offer:
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Benefits apply based on eligibility criteria.
What you bring to the table:
- General college diploma in a related field
- A minimum of three years of relevant experience
- Please note that other combinations of qualifications and relevant experience may be considered
- Expert-level proficiency in written French
- Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
- Action oriented, Customer Focus, Decision quality, Differences, Nimble learning, Situational adaptability
Equity, Diversity, Inclusion and Accessibility: At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Technician employer: Relevance
Desjardins est un employeur de choix, offrant un environnement de travail inclusif et dynamique au Bas-Saint-Laurent et en Gaspésie — Îles-de-la-Madeleine. Avec des avantages tels qu'un salaire concurrentiel, un régime de retraite à prestations déterminées et des opportunités de développement professionnel, nous valorisons le bien-être de nos employés tout en favorisant une culture de collaboration et d'engagement. Rejoindre notre équipe, c'est contribuer à un mouvement coopératif qui place les membres et clients au cœur de nos actions.
