Technical support and user training anchor this temporary 14-month Technician position at Desjardins. The work includes software rollout and process maintenance in a hybrid setting.
You will serve as a resource person for complex operational issues and provide discipline-specific support. The position combines training evaluation, specialized research, information analysis, and quality assurance. You will help practitioners follow standards, processes, business solutions, tools, and systems.
Key Responsibilities:
- Evaluate training needs and validate approaches, tools, and content
- Support complex operational issues as a technical resource
- Roll out software and train users
- Maintain manual and automated processes
- Help practitioners use unit standards, processes, and systems
Requirements:
- Related general college diploma
- At least three years of relevant experience
- Other qualification and experience combinations may be considered
- Expert-level written French
- Advanced English for partner, member, or client interactions
Bring technical support, training evaluation, software rollout, and bilingual communication to Desjardins' operational activities.
Technical Training Support Specialist in Lévis employer: Relevance
Desjardins est un employeur de choix, offrant un environnement de travail inclusif et dynamique au Bas-Saint-Laurent et en Gaspésie — Îles-de-la-Madeleine. Avec des avantages tels qu'un salaire concurrentiel, un régime de retraite à prestations déterminées et des opportunités de développement professionnel, nous valorisons le bien-être de nos employés tout en favorisant une culture de collaboration et d'engagement. Rejoindre notre équipe, c'est contribuer à un mouvement coopératif qui place les membres et clients au cœur de nos actions.
