Support member and client experience at Desjardins as a full-time, on-site advisory agent focused on banking transactions and personalized service.
You will welcome members and clients, listen to their needs, and provide advice supporting financial empowerment. The position promotes Desjardins products, services, cooperative values, and digital solutions. You will also identify business opportunities and refer specialized needs to colleagues.
Key Responsibilities:
- Support members using technological tools and applications
- Provide advice about banking transactions and operations
- Promote Desjardins products, services, and distribution channels
- Address fraud or irregularities and refer appropriate partners
- Adhere to compliance, security, and risk management rules
Requirements:
- High school diploma in a related field
- At least two years of relevant experience
- Knowledge of French is required
- Other qualification and experience combinations may be considered
- Effective communication and customer focus
Bring customer focus, digital confidence, and banking service skills to Desjardins while supporting members and clients on site.
Desjardins Member Client Advisor employer: Relevance
Desjardins est un employeur de choix, offrant un environnement de travail inclusif et dynamique au Bas-Saint-Laurent et en Gaspésie — Îles-de-la-Madeleine. Avec des avantages tels qu'un salaire concurrentiel, un régime de retraite à prestations déterminées et des opportunités de développement professionnel, nous valorisons le bien-être de nos employés tout en favorisant une culture de collaboration et d'engagement. Rejoindre notre équipe, c'est contribuer à un mouvement coopératif qui place les membres et clients au cœur de nos actions.
