Lead luxury spa operations on Vancouver Island with exceptional guest service and hands-on team leadership at the Wickaninnish Inn. Support personalized treatments in a recognized Relais & Châteaux property.
As Spa Manager, you will guide the Ancient Cedars Spa team while supporting the highest service standards. The position combines guest relations, team development, health and safety, and daily operations. You will also manage scheduling, payroll, hiring, performance reviews, budgets, and retail performance.
Key Responsibilities:
- Ensure personalized guest service meets Relais & Châteaux standards
- Lead Ancient Cedars Spa and Senior Management teams
- Maintain spa cleanliness, equipment, and physical condition
- Address guest concerns and provide immediate assistance
- Manage scheduling, payroll, hiring, and performance reviews
Requirements:
- Exemplary guest service skills
- Demonstrated willingness to exceed guest expectations
- Minimum four years' management experience
- Experience in a high-end, full-service luxury facility
- Commitment to hospitality and pursuit of excellence
Bring luxury hospitality leadership, guest service expertise, and operational accountability to Ancient Cedars Spa on Vancouver Island.
Luxury Spa Manager Vancouver Island in Tofino employer: Relais & Châteaux
L’Auberge Saint-Antoine, un hôtel boutique de luxe au cœur du Vieux-Port de Québec, est un employeur exceptionnel qui valorise le respect, la communication et l'innovation. En rejoignant notre équipe dynamique, vous bénéficierez d'avantages tels qu'une assurance collective dès l'entrée en poste, des REER avec contribution de l'employeur, ainsi que des rabais dans de nombreux Relais & Châteaux. Nous offrons également des opportunités de croissance personnelle et professionnelle dans un environnement chaleureux où chaque membre est traité comme une famille.
