Lead guest service at Ancient Cedars Spa as Assistant Spa Manager, applying hospitality leadership and spa operations expertise at Wickaninnish Inn.
At this family-owned Relais & Châteaux property, you will support the Spa Manager and lead the team when absent. The role emphasizes personalized service, human resources administration, budgeting, scheduling, training, and guest concern resolution.
Key Responsibilities:
- Ensure personalized service meets Relais & Châteaux, AAA, and Forbes standards
- Act as Spa Manager during their absence
- Support scheduling, training, payroll, reviews, and performance management
- Maintain spa cleanliness, equipment, storage, and working spaces
- Respond to guest assistance requests and concerns
Requirements:
- Minimum two years' management experience in a luxury facility
- Previous Massage Practitioner experience and 1000 massage education hours
- Superior human resources, communication, and organizational skills
- Knowledge of budgeting, financial statements, cost management, and inventory
- Flexibility for evenings, weekends, holidays, and shift work
Bring luxury hospitality leadership, spa operations, and personalized guest service to Ancient Cedars Spa at Wickaninnish Inn.
Assistant Spa Manager Luxury Resort in Tofino employer: Relais & Châteaux
L’Auberge Saint-Antoine, un hôtel boutique de luxe au cœur du Vieux-Port de Québec, est un employeur exceptionnel qui valorise le respect, la communication et l'innovation. En rejoignant notre équipe dynamique, vous bénéficierez d'avantages tels qu'une assurance collective dès l'entrée en poste, des REER avec contribution de l'employeur, ainsi que des rabais dans de nombreux Relais & Châteaux. Nous offrons également des opportunités de croissance personnelle et professionnelle dans un environnement chaleureux où chaque membre est traité comme une famille.
