Miratech is seeking an Information Scientist to design and optimize the information architecture for effective knowledge retrieval in Genesys Cloud AI. You will shape taxonomy, metadata models, content structure, and search optimization to ensure accurate retrieval by agents, self-service users, and AI-powered solutions.
You will analyze knowledge bases, logs, and user behavior to close gaps, define guidelines, and establish ownership with the client’s team.
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Senior Information Architect — AI Knowledge & Taxonomy in Toronto employer: Regeneron Pharmaceuticals, Inc
At Regeneron, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work culture that fosters collaboration and innovation. As a Manager in Medical Affairs Operations based in Mississauga, Canada, you will have the opportunity to contribute to life-changing medicines while enjoying a hybrid work environment, competitive benefits, and ample opportunities for professional growth within a fast-paced, science-driven organization dedicated to making a meaningful impact on patients' lives worldwide.
Contact Details:
Regeneron Pharmaceuticals, Inc Recruitment Team
