At a Glance
- Tasks: Design user-centric services and lead co-design workshops to enhance customer experiences.
- Company: Join a forward-thinking team focused on digital transformation in the public sector.
- Benefits: Flexible remote work, competitive pay, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and user needs.
- Why this job: Make a real difference by shaping services that impact users and communities.
- Qualifications: Experience in service design, human-centered design, and data product understanding.
The predicted salary is between 82800 - 101200 $ per year.
- Service Designer
- Remote/Canada
- Long-term Contract
- Experience creating journey maps and service blueprints or other visual representations of user needs.
- Experience facilitating and leading co-design workshops.
- Experience using human-centered design approach (UX, customer experience, service design, interaction design, etc.).
- Experience working with digital or data product (data pipelines, data user interfaces, data catalogues, data architecture etc.)
- Working as a Service Designer on a project comparable in size and complexity to the service innovation, program review, and/or digital transformation projects such.
- Experience analyzing research data and presenting findings in diverse ways
- Experience creating service metrics and measures.
- Experience moving through projects shifting focus from small details to understanding the whole system and the relationship between them.
- Experience planning, conducting and analyzing behavioral/ethnographic field research to understand user, employee, and government needs and goals.
- Experience working in or for the public sector.
- #J-18808-Ljbffr
Senior Service Designer in Edmonton employer: Recutify Inc.
Join a dynamic team in Etobicoke where your hard work and dedication can lead to a permanent position after just four weeks! We pride ourselves on fostering a supportive work culture that values teamwork and safety, while offering competitive pay and opportunities for growth within the automotive cleaning industry. Experience the satisfaction of contributing to a clean and organized environment, all while working alongside skilled professionals who are committed to excellence.
We think you need these skills to ace Senior Service Designer in Edmonton
Journey Mapping
Service Blueprinting
Co-Design Facilitation
Human-Centered Design
UX Design
Customer Experience Design
Data Product Knowledge
