At a Glance
- Tasks: Lead customer success projects from start to finish, ensuring smooth execution and communication.
- Company: Join a dynamic team focused on delivering exceptional customer experiences.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Exciting role with potential for career advancement in a fast-paced environment.
- Why this job: Make a real impact by guiding customers through their project journeys.
- Qualifications: 5+ years in project management or customer success, preferably in manufacturing.
The predicted salary is between 81000 - 99000 $ per year.
Drive customer success as a Project Manager, overseeing post-sale projects from handoff to delivery. Ensure timely execution, clear communication, and successful customer journeys in a technical environment. In this pivotal role, you will be the main point of contact for customers, leading complex projects with a strong focus on management, timelines, and customer satisfaction. Your expertise in project management, combined with a customer-centric approach, is crucial for guiding customers through various project phases, ensuring that all commercial commitments are met.
Key Responsibilities:
- Manage project handoffs and confirm customer expectations
- Serve as the primary communication link throughout project execution
- Oversee project schedules, milestones, and dependencies
- Coordinate engineering approvals and manufacturing milestones
- Track project costs, billing milestones, and change orders
Requirements:
- 5+ years in project management or customer success
- Experience in manufacturing or engineered-to-order settings
- Strong skills in managing project schedules and priorities
- Understanding of financial performance and logistics
- PMP designation or equivalent project experience preferred
Utilize your project management expertise to elevate customer success and commitment in this dynamic role.
Customer Success Project Manager in Edmonton employer: Recruitment Partners Inc.
Join a dynamic team as a Manufacturing Manager where your leadership will drive operational excellence in a fast-paced environment. Our company fosters a culture of safety, quality, and continuous improvement, offering robust employee growth opportunities and a collaborative work atmosphere. Located in a thriving industrial hub, we provide competitive benefits and a commitment to developing our workforce, making us an exceptional employer for those passionate about manufacturing leadership.