About Our Client
Our client is an established company in the financial services and equipment leasing industry, supporting businesses with flexible financing and leasing solutions. They are seeking a motivated Internal Sales Support professional to join their team in North Vancouver.
Position Details
- Location: North Vancouver, BC
- Job Type: Full-time, Permanent
- Start Date: ASAP
- Hours: Monday to Friday, 8:30 AM – 5:00 PM
- Salary: $55,000 – $60,000 per year
- Vacation: 20 days to start
- Benefits: Health benefits and RSP available after probation
- Bonus: Performance-based team bonus opportunities
- On-site parking available
- Mandarin language skills are preferred
Responsibilities
- Support the external sales team and dealer partners with lease requests and ongoing contract administration.
- Process lease transactions using internal systems, credit-scoring tools, and other software.
- Communicate with dealers and customers to obtain required information and documentation and help complete transactions efficiently.
- Complete follow-up administration and paperwork for finalized lease transactions.
- Assist with underwriting and processing lease requests.
- Prepare and maintain accurate records and ensure documents are properly archived.
- Follow up with customers regarding missed payments and assist with collection-related activities.
- Respond to customer and end-user inquiries by phone and email in a professional and timely manner.
- Explain leasing products and services to existing and prospective customers and identify opportunities for the external sales team.
- Assist with direct mail and telephone marketing campaigns.
- Build positive relationships with customers, partners, and internal teams.
- Participate in company-sponsored training to develop knowledge of financial products, leasing processes, and sales skills.
- Assist with branch initiatives, special projects, and other administrative tasks as required.
- Work collaboratively with the sales team to improve efficiency, customer service, and overall branch performance.
- Work in a fast-paced environment while meeting turnaround times and performance targets.
Qualifications
- Minimum 3 years of experience in sales, customer service, account management, or a related role.
- Strong customer service and communication skills.
- Comfortable communicating with customers and business partners by phone and email.
- Strong administrative and organizational skills with excellent attention to detail.
- Comfortable working with computer systems and learning new software.
- Willingness and ability to learn basic financial analysis, credit processes, and leasing products.
- Strong problem-solving and follow-up skills.
- Team-oriented with a positive and flexible approach.
- Motivated by performance targets and team-based incentives.
- Ability to work effectively in a fast-paced environment.
- Strong ability to prioritize multiple requests and meet deadlines.
- Mandarin language skills are considered an asset and preferred.
- Previous experience in leasing or financial services is not required; comprehensive training will be provided.
Compensation & Benefits
- $55,000 – $60,000 annual salary
- 4-month probationary period
- Health benefits after probation
- RSP program after probation
- Performance-based team bonus opportunities
- 20 vacation days to start
- On-site parking
- Training and opportunities for professional development
All applicants must have legal permission to work in Canada and require a valid Work Permit and Social Insurance Number.
Internal Sales Support in North Vancouver employer: Recruiting in Motion
Recruiting in Motion is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to make a significant impact in the digital advertising space. With a focus on employee growth and development, team members are encouraged to innovate and excel in their roles while enjoying the benefits of a flexible work schedule in Vaughan. Join us to be part of a forward-thinking team that values creativity and strategic thinking in a vibrant retail environment.
