Order Management Coordinator (Part-Time) in Windsor

Bring your organizational strengths and communication skills to the printing sector for our client. This part-time opportunity offers a dynamic environment where you can collaborate with customers and different teams, contribute to effective operations, and play an active role in delivering a positive customer experience.

What is in it for you:

• Hourly salary of $26.
• 12-month contract with the potential for permanent employment.
• Part-time schedule of 20-25 hours per week, at 7.5 hours per day.
• Possibility of additional hours during some weeks.
• Weekday schedule from 8:00 am to 4:30 pm.
• Training schedule of 5 days per week.
• After training, schedule of 3 days per week, Monday, Wednesday, and Friday.

Responsibilities:

• Facilitate, coordinate, and administer customer orders from order signing through the initial invoicing of the contract.
• Ensure orders signed by customers meet company guidelines and that initial invoices are accurate.
• Support sales teams in submitting legally valid orders that meet company and customer requirements.
• Ensure internal control requirements and revenue recognition rules are enforced.
• Enter equipment orders into the computer system.
• Interface with supply and logistics teams to ensure equipment order validity and availability.
• Coordinate equipment and supply deliveries with external carriers to meet negotiated customer requirements.
• Communicate with external customers, Sales, Customer Service, Equipment and Supply teams, Distribution Centers, Customer Administration, and external equipment delivery suppliers.
• Provide process enquiry support to Sales and Services personnel, Customer Administration, and Head Office co-suppliers.
• Assist with the management of various reports.
• Manage invoice submissions and purchase order creation and review.
• Support customer communication related to billing and invoices by email.
• Establish customer satisfaction with each transaction.

What you will need to succeed:

Required qualifications

• Strong computer skills, including Windows and related applications.
• Strong Microsoft Excel skills.
• Ability to manage multiple priorities simultaneously with a sense of urgency.
• Excellent organizational skills and keen attention to detail.
• Ability to learn quickly, retain information, and apply acquired knowledge.
• Superior interpersonal and communication skills.
• Self-starter attitude.
• Ability to work independently in high-pressure situations.