At a Glance
- Tasks: Support travelers with bilingual customer service in a dynamic insurance role.
- Company: Join a leading travel insurance provider with a focus on customer care.
- Benefits: Permanent position, hybrid work model, and opportunities for growth.
- Other info: Professional training provided, with a supportive team environment.
- Why this job: Make a difference by helping travelers navigate their insurance needs.
- Qualifications: Bilingual in English and French, with customer service experience.
The predicted salary is between 41850 - 51150 $ per year.
Support travelers through bilingual customer service in a hybrid travel insurance role, using English and French communication skills.
Permanent employment follows on-site training.
This customer service representative role supports insured members, families, and medical facilities with coverage information.
You will answer calls, open claims, coordinate healthcare services, and document interactions.
The position requires professionalism, computer skills, and comfort assisting clients in both official languages.
Key Responsibilities
- Answer incoming client calls with empathetic professional support
- Explain travel insurance coverage, exclusions, and maximum limits
- Open claim files and direct clients to providers
- Authorize certain medical tests and coordinate required services
- Document interactions and follow up throughout claims processes
Requirements
- College diploma or equivalent qualification
- Customer service, telecommunications, or claims assistance experience
- Bilingual English and French communication skills
- Strong Microsoft Office and internet skills
- Excellent communication skills and professionalism
Apply bilingual communication, claims support, and insurance knowledge while helping travelers receive clear, professional assistance.
Bilingual Travel Insurance Representative in Sherbrooke employer: Recruit Action inc.
RBC is an exceptional employer that fosters a dynamic work culture where innovation and collaboration thrive. As a Lead Software Engineer, you will have access to extensive professional development opportunities, allowing you to grow your skills in cutting-edge technologies while working on impactful projects in the heart of a vibrant city. With a commitment to employee well-being and a focus on diversity and inclusion, RBC stands out as a rewarding place to build a meaningful career.
