French and English fluency powers customer support for technical products onsite Monday through Friday in Woodbridge, Ontario. Build relationships and resolve issues.
As a Bilingual Customer Account Manager, you will support customers across French-speaking and non-French-speaking regions. The role combines account management, order coordination, technical product support, and customer advocacy. You will collaborate with Sales, teammates, and support departments while helping identify customer opportunities.
Key Responsibilities:
- Support inquiries, pricing, discounts, orders, and after-sales needs
- Review product and pricing accuracy within customer orders
- Resolve discrepancies and recommend suitable product alternatives
- Build customer relationships and understand evolving requirements
- Partner with Sales to uncover customer growth opportunities
Requirements:
- Fluency in French and English
- Three or more years supporting custom products
- University degree or technology-related diploma
- CRM, Microsoft Office, and ERP systems experience
- Strong troubleshooting, communication, and problem-solving skills
Apply your bilingual communication, account management, and technical support skills to customer relationships at Fleming and Baron.
Bilingual Customer Account Manager in Vaughan employer: Record
ASSA ABLOY is an exceptional employer that fosters a culture of innovation and collaboration in the heart of Winnipeg, Manitoba. With a strong commitment to employee development, we offer extensive growth opportunities and a supportive environment where your leadership can truly make an impact. Join us to be part of a dynamic team that values compliance, strategic thinking, and servant leadership, all while enjoying the unique advantages of working in a vibrant city.
