Lead Shopify implementations for Reactiv merchants, using AI fluency and project management skills to deliver launches from discovery through hypercare. As Implementation Lead, you will own merchant onboarding across SaaS and ecommerce implementations. You will manage Shopify setups, integrations, project plans, launch readiness, and stakeholder communication. The work spans mid-market launches and enterprise builds involving agencies, developers, and executive sponsors. Key Responsibilities:
Run discovery, onboarding calls, and implementation walkthroughs Manage concurrent project plans, scope, milestones, and timelines Configure integrations and troubleshoot Shopify implementation issues Own app launches, QA, submissions, approvals, and hypercare Hand accounts to Customer Success with documented checklists Requirements:
Experience in SaaS, ecommerce, Shopify, onboarding, or implementation Daily AI fluency with Claude, ChatGPT, or similar tools Understanding of Shopify structure, Liquid, APIs, and permissions Strong project management and proactive written communication Experience managing enterprise stakeholders, agencies, or systems integrators Bring Shopify expertise, AI fluency, and implementation leadership to help Reactiv merchants launch personalized mobile commerce experiences successfully.
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Shopify Ecommerce Implementation Lead in Toronto employer: Reactiv
Reactiv is an exceptional employer that fosters a dynamic and innovative work culture, perfect for bold and creative thinkers eager to shape the future of mobile commerce. With a strong emphasis on employee growth, Reactiv offers opportunities for professional development through hands-on experience in a full-cycle sales role, allowing you to build your own pipeline and directly impact the company's success. Located in a vibrant tech hub, employees benefit from a collaborative environment that encourages cross-functional teamwork and provides access to industry events, making it an ideal place for those looking to make meaningful contributions while advancing their careers.
