Lead technician scheduling and work orders as Service Manager at RDO Equipment Co. in Lakeside, California, supporting customers and shop operations. This full-time management position oversees service workflows at RDO Equipment Co. You will coordinate technicians, communicate with customers, manage repair progress, and develop a supportive team. Industry familiarity is helpful but not required. Key Responsibilities:
Open, close, and monitor work orders Assign technicians to jobs and manage schedules Communicate clearly with customers during repairs Lead, support, and develop technician team members Build customer relationships and deliver quality service Requirements:
Leadership abilities and willingness to learn Strong customer service skills Confidence using computers and learning systems Clear written and verbal communication Valid United States work authorization without sponsorship Bring leadership, scheduling, customer service, and communication skills to RDO Equipment Co.'s Lakeside service operation.
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