RBC is seeking a Senior Manager, Forecast Delivery to lead end-to-end forecasting within Workforce Management Optimization (WMO). You will partner with data and workforce teams to transform operational data into actionable insights that drive capacity planning and staffing decisions. In this role you will establish forecast accuracy standards, monitor performance against SLAs, coach a high-performing team, and communicate insights to senior leadership across Canada and beyond.
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Forecast Delivery Lead, Workforce Optimization in Vancouver employer: RBC
RBC is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to grow. As a Senior Director in Toronto, you will lead a talented team in developing cutting-edge AI solutions that transform the banking experience for millions, while enjoying comprehensive benefits, professional development opportunities, and a commitment to community impact. Join us to be part of a collaborative environment that values diverse perspectives and champions your success.
