At a Glance
- Tasks: Manage client elections and ensure timely submissions for corporate actions.
- Company: Join RBC, a leading bank committed to innovation and community impact.
- Benefits: Competitive salary, bonuses, flexible benefits, and opportunities for growth.
- Other info: Dynamic team environment with flexible work-life balance options.
- Why this job: Make a real difference in financial services while developing your skills.
- Qualifications: 2-4 years of back office experience and knowledge of corporate actions.
The predicted salary is between 57150 - 69850 $ per year.
In this role, you will be responsible for managing and validating client elections with accurate and timely submission to central depositories, sub-custodians, and transfer agents/issuers by the stated deadline. You will seek clarification of invalid, incorrect and/or ambiguous client instructions and send rejection notices to clients where required. In addition, you will provide thorough resolution to issues and/or queries related to client elections on Corporate Action events.
What will you do?
- Review and validate incoming client instructions ensuring accurate and complete information is provided and all requirements are fulfilled. Where instructions are deemed incomplete or ambiguous, rejection notices are sent to clients in a timely manner.
- Manage response tendering workflows giving priority to urgent elections while managing short deadlines and high volumes.
- Ensure all tenders are reconciled, balanced, and accounted for on a daily basis.
- Support in the implementation of operational changes/improvements to streamline processes and enhance customer service. Identify and recommend areas for improved efficiency and simplification.
- Escalate all critical issues identified immediately to ensure risk mitigation and control.
- Ensure errors and omissions are maintained at an absolute minimum or where occurring are not repetitive in nature as part of managing key risk indicators.
- Investigate escalations and work with various parties for resolution where possible. Further elevate unsolved issues to management team to ensure risk containment.
- Monitor and assist with reconciliation of asset breaks where applicable.
- Respond to all client queries in a timely manner providing all necessary information and backup for quick resolution.
What do you need to succeed?
- Must haves: 2-4 years Back Office experience within financial services industry.
- Knowledge of Corporate Action Principals & Custody Platforms.
- Intermediate MS Office Suite (Excel, Word, Outlook, etc.).
- Nice-to-have: Canadian Securities Course.
What's in it for you?
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Flexible work/life balance options.
- Opportunities to do challenging work.
- Opportunities to take on progressively greater accountabilities.
- Access to a variety of job opportunities across business.
Job Skills
- Active Learning
- Communication
- Critical Thinking
- Customer Service
- Operational Delivery
- Process Improvements
- Risk Control
- Teamwork
- Time Management
Senior Specialist, Corporate Actions Response Tendering in Toronto employer: RBC
RBC is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to grow. As a Senior Director in Toronto, you will lead a talented team in developing cutting-edge AI solutions that transform the banking experience for millions, while enjoying comprehensive benefits, professional development opportunities, and a commitment to community impact. Join us to be part of a collaborative environment that values diverse perspectives and champions your success.
