At a Glance
- Tasks: Enhance client experiences by fulfilling requests and championing digital education.
- Company: Join RBC, a leading bank focused on client success and community impact.
- Benefits: Competitive salary, bonuses, flexible benefits, and opportunities for growth.
- Other info: Dynamic team environment with opportunities for professional development.
- Why this job: Make a real difference in clients' lives while developing your banking expertise.
- Qualifications: 2-3 years of banking experience and strong client service skills required.
The predicted salary is between 62100 - 75900 $ per year.
As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.
What will you do?
- You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting.
- As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone.
- Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner.
- Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choice.
What do you need to succeed?
- Must-have: Minimum of 2 to 3 years of banking experience, working knowledge of Microsoft Office Suite, proven client service skills, excellent organizational skills.
- Nice-to-have: Completion of IFC or CSC, post-secondary education in Commerce or Business Administration, fluent in one of the following languages: French, Mandarin, or Cantonese.
What’s in it for you?
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Opportunities to do challenging work.
- Opportunities to take on progressively greater accountabilities.
Address: 50 O'CONNOR ST:OTTAWA
City: Ottawa
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: PERSONAL & COMMERCIAL BANKING
Job Type: Regular
Pay Type: Salaried
Posted Date: 2026-10-23
Application Deadline: 2026-11-23
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
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Private Banking Associate in Ottawa employer: RBC
RBC is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to grow. As a Senior Director in Toronto, you will lead a talented team in developing cutting-edge AI solutions that transform the banking experience for millions, while enjoying comprehensive benefits, professional development opportunities, and a commitment to community impact. Join us to be part of a collaborative environment that values diverse perspectives and champions your success.
