At a Glance
- Tasks: Lead RBC Insurance's digital strategy and enhance client experiences using AI-driven innovation.
- Company: Join a leading financial institution focused on digital transformation.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on measurable outcomes and career advancement.
- Why this job: Shape the future of insurance with cutting-edge technology and strategic leadership.
- Qualifications: 10+ years in digital delivery and experience with AI-driven innovations.
The predicted salary is between 121500 - 148500 $ per year.
Lead RBC Insurance digital strategy in Mississauga, combining AI-driven innovation with enterprise platform delivery across customer and advisor channels. You will own strategy and execution for Online Insurance and Advisor Portal platforms. You will guide digital roadmaps, improve client experiences, and support advisor productivity. The work spans RBC's proprietary technology ecosystem and Salesforce, with accountability for measurable outcomes. Success requires collaboration across Technology, Business, Digital & Data, Operations, and Product teams.
Key Responsibilities:
- Drive multi-year roadmaps for Online Insurance and Advisor Portal platforms
- Translate client needs into measurable digital platform capabilities
- Lead initiatives across proprietary technology and Salesforce environments
- Manage operational budgets, delivery plans, KPIs, and status reporting
- Coach technical leaders and inspire developers, engineers, and specialists
Requirements:
- 10+ years leading digital delivery, platform engineering, or technology transformation
- 5+ years leading technical teams delivering enterprise-scale IT solutions
- Experience implementing AI-driven innovation across digital channels
- Expertise across legacy, modern, integrated, and hybrid technology ecosystems
- Enterprise financial institution or regulated industry delivery experience
Shape RBC Insurance digital channels through AI innovation, Salesforce expertise, strategic leadership, and measurable customer and advisor outcomes.
Senior Director Digital Channels in Mississauga employer: RBC
RBC is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to grow. As a Senior Director in Toronto, you will lead a talented team in developing cutting-edge AI solutions that transform the banking experience for millions, while enjoying comprehensive benefits, professional development opportunities, and a commitment to community impact. Join us to be part of a collaborative environment that values diverse perspectives and champions your success.
