Recover outstanding Personal Loan and Card Product balances as an RBC Recoveries Officer in Mississauga, using analysis and negotiation skills daily.
This full-time position applies RBC Credit Management & Recoveries methodologies to assess maximum recovery potential. You will analyze client information, provide repayment options, and recommend litigation or third-party collection agencies. The role requires frequent communication with RBC partners and employees across Canada and worldwide.
Key Responsibilities:
- Initiate outbound and receive incoming client calls
- Assess recovery potential from available client information
- Provide repayment options through effective negotiation
- Recommend litigation or third-party collection agencies
- Mitigate operational risk while resolving client issues
Requirements:
- Two or more years of Recoveries or Collections experience
- Strong written and verbal communication skills
- Proficiency using Microsoft Excel, Word, and Outlook
- Proven negotiation, analytical, and decision-making abilities
- Availability for stated weekday, monthly Saturday, and weekly late shifts
Apply your collections experience, customer care judgment, and risk mitigation skills to RBC's Recoveries Officer team in Mississauga.
Recoveries Officer Collections Mississauga employer: RBC
RBC is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to grow. As a Senior Director in Toronto, you will lead a talented team in developing cutting-edge AI solutions that transform the banking experience for millions, while enjoying comprehensive benefits, professional development opportunities, and a commitment to community impact. Join us to be part of a collaborative environment that values diverse perspectives and champions your success.
