Support banking clients in Calgary through customer service, transaction fulfillment, and clear communication by phone or email. This is a casual, part time opportunity.
As an Associate Operations Representative at RBC, you will assist clients with transaction fulfillment and banking service inquiries. The work involves analyzing request validity, resolving complaints, documenting interactions, and completing follow-up calls when necessary. Communication, critical thinking, and operational delivery are central skills.
Key Responsibilities:
- Assist clients with transaction fulfillment
- Respond to banking product and service inquiries
- Analyze customer requests and complaints for validity
- Resolve banking service complaints from clients
- Record interactions, actions, and transactions accurately
Requirements:
- Communication skills
- Critical thinking ability
- Customer service capability
- Interpersonal relationship management skills
- Time management and process improvement skills
Bring customer service, transaction support, and complaint resolution skills to RBC's Calgary banking operations team.
Part Time Banking Customer Service Representative in Calgary employer: RBC
RBC is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to grow. As a Senior Director in Toronto, you will lead a talented team in developing cutting-edge AI solutions that transform the banking experience for millions, while enjoying comprehensive benefits, professional development opportunities, and a commitment to community impact. Join us to be part of a collaborative environment that values diverse perspectives and champions your success.
