Own seller relationships with Salesforce fluency and proactive engagement as a remote-compatible specialist embedded in your assigned market. Regular in-person account presence is required.
As a Senior Seller Experience Specialist, you lead every seller onboarding kickoff and remain the single contact throughout each lifecycle. You know your market, remove friction, and translate health scores, usage signals, and trends into conversations. The work supports satisfied sellers becoming bigger ones.
Key Responsibilities:
- Lead onboarding kickoffs for every seller
- Own seller relationships throughout the lifecycle
- Direct day-to-day execution across an assigned market
- Identify and remove seller friction proactively
- Translate data signals into seller conversations
Requirements:
- Bachelor's degree or equivalent professional experience
- Five to seven-plus years in Customer Success or Account Management
- Experience owning accounts or a defined market end-to-end
- Salesforce fluency or equivalent customer success tooling
- Ability to travel twenty to thirty percent
Bring customer relationship ownership, data-led decision making, and proactive partnership to RB Global's seller experience team.
Senior Seller Experience Specialist in Toronto employer: RB Global
Pneus GBM is an exceptional employer that prioritizes a positive work environment and employee collaboration in the beautiful region of Abitibi-Témiscamingue. With a strong focus on operational excellence and customer satisfaction, employees are encouraged to develop their skills and take on leadership roles, ensuring meaningful growth opportunities within the company. Join a team that values humanity and teamwork, making every day at work rewarding and fulfilling.
