Drive seller growth through proactive account management and customer relationship ownership in a remote-compatible, in-market position. Use Salesforce and market insight to guide sellers throughout their lifecycle.
As a Senior Seller Experience Specialist, you own post-contract relationships for an assigned market. You lead onboarding kickoffs, serve as each seller's single point of contact, and remove friction before problems surface. The role emphasizes proactive partnership, data-led engagement, and satisfied sellers becoming bigger ones. Success follows RB Global's Service Keys: Courtesy, Clarity, Efficiency, and All-In commitment.
Key Responsibilities:
- Lead onboarding kickoffs for every seller
- Own seller relationships throughout the post-contract lifecycle
- Direct day-to-day execution within an assigned market
- Identify and remove friction affecting sellers and business
- Translate health scores and market trends into conversations
Requirements:
- Bachelor's degree or equivalent professional experience
- Five to seven-plus years in Customer Success or Account Management
- Experience owning accounts or a defined market end-to-end
- Salesforce fluency or equivalent customer success tooling preferred
- In-market residence and ability to travel 20–30%
Bring proactive engagement, Salesforce fluency, and account ownership to strengthen seller relationships across RB Global's assigned markets.
Senior Seller Experience Specialist in Grande Prairie employer: RB Global
Pneus GBM is an exceptional employer that prioritizes a positive work environment and employee collaboration in the beautiful region of Abitibi-Témiscamingue. With a strong focus on operational excellence and customer satisfaction, employees are encouraged to develop their skills and take on leadership roles, ensuring meaningful growth opportunities within the company. Join a team that values humanity and teamwork, making every day at work rewarding and fulfilling.
