Sales Training Specialist in Burnaby

In this role, you will directly contribute to the corporate strategy to increase efficiency and productivity of our sales team in two distinct ways:

• Facilitate new hire training solutions.
• Partnering with Sales Leadership Team and other Business Units as required to evolve the effectiveness of the onboarding, development and continuous enablement of our sales and sales support teams.

Qualifications

• 3-5 years of experience in sales training, with a proven ability to develop and deliver effective training programs.
• 1-2 years experience professional facilitation.
• 1-2 years experience in a sales role or organization.
• Professional office work environment.
• Ability to read learning participants and adapt to meet needs.
• Ability to partner with field leadership when presented with potential performance gaps within programs.
• Ability to recommend development and coaching strategies.
• Experience with learning related software (screen capture, recording, e-learning authoring tools, etc.) an asset.
• A strong work ethic with the ability to effectively multi-task and meet deadlines.
• Proven track record of professionalism in the workplace.

Responsibilities

• Deliver New Hire Sales Training Programs.
• Responsible for developing & delivering sales training programs and initiatives; assumes full control and accountability for assigned training initiatives; focuses on sales team skills and productivity.
• Assess participant skill and knowledge levels and provide feedback to leadership.
• Provide guidance regarding coaching and performance management opportunities (inclusive of probationary period assessment).
• Deliver Ongoing Training & Development Solutions to Sales Organization.
• Participates in training functions, special events, and corporate conferences in the capacity of planning, coordinating and facilitating.
• Coaches and trains sales representatives and sales leaders in a one-to-one or group setting on how to evaluate and deal with unique training scenarios or skill development requirements.
• Works directly with business stakeholders in the development of training solutions to drive sales team skills and productivity.
• Training Program & Content Evaluation & Development.
• Collaborate with content development and design team.
• Design, assess and update training programs.
• Ensure training programs reflect current business practices and policies.
• Enhance or create training materials and tools as required.
• Training & Development Needs Assessment.
• Consults with stakeholders to understand strategic and tactical business objectives and identifies development needs and priorities.
• Conducts needs analysis and recommends appropriate development solutions with supporting cost benefit analysis.
• Training Program Administration.
• Coordinate with internal partners to ensure training program logistics support the business.
• Maintains communication links at all levels regarding training endeavors.
• Flexible and willing to perform other tasks as assigned.