Raymond West is seeking a dedicated leader to elevate our customer experience by guiding a team of Customer Care Managers (CCMs). This role entails collaboration with District Service Managers and Sales Account Managers to proactively address customer needs and ensure high-quality service across all products and services.
Responsibilities include recruiting, training, and mentoring CCMs, conducting performance reviews, and managing a commission-based compensation framework.
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Customer Care Manager: Team Leader for Service Excellence employer: Raymond West
At Raymond West, we pride ourselves on fostering a dynamic work culture that prioritizes employee growth and collaboration. As a Customer Care Manager, you'll not only lead a passionate team dedicated to service excellence but also benefit from comprehensive training programs and a supportive environment that encourages innovation. Located in a vibrant community, our company offers competitive compensation and unique opportunities for career advancement, making it an exceptional place to build a meaningful career.
