Randstad Canada is assisting a Winnipeg-based MSP with finding an experienced Service Delivery Manager to lead the service team and own daily client service delivery. You will bridge technicians, dispatch, projects, and clients, ensuring workloads are balanced, priorities are clear, and client expectations are met.
This is a senior, people-focused role with authority to shape how service is delivered. You will mentor staff, manage escalations, and drive proactive improvements for a high-quality
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Senior Service Delivery Manager - Hybrid IT MSP in Winnipeg employer: Randstad Canada
Mercorconnect offers a dynamic and innovative work environment, perfect for Senior Software Developers looking to make an impact in the AI research field. With a strong focus on employee growth, we provide opportunities for professional development and collaboration with top-tier talent. Our remote work culture promotes flexibility and independence, allowing you to thrive while contributing to cutting-edge projects from anywhere.
