At a Glance
- Tasks: Assist customers with inquiries and ensure smooth order processing.
- Company: Join a leading manufacturing company with a focus on teamwork.
- Benefits: Earn $22-$23/hour, enjoy group insurance, and potential for permanent placement.
- Other info: Embrace diversity and inclusion in a supportive workplace.
- Why this job: Kickstart your career in a dynamic environment with hands-on training.
- Qualifications: Fluent in English and French, with prior customer service experience preferred.
The predicted salary is between 23 - 23 $ per hour.
Salary: $22 to $23
Availability: Immediate
You are known for your flawless English, attention to detail, and strong interpersonal skills. You are looking for a stable, long-term assignment starting quickly. A major manufacturing company and industry leader is seeking a dynamic customer service professional to join its production and distribution team.
Advantages
- A long-term, full-time assignment with a real opportunity for permanent placement after 3 months;
- Salary between $22 and $23 per hour, day shift, Monday to Friday;
- Hands-on training and comprehensive guidance to familiarize you with our products;
- A positive, collaborative work environment focused on teamwork;
- Access to group insurance, RRSP, and other company benefits once permanent status is obtained;
- Free on-site parking available.
Responsibilities
- Handle customer inquiries (calls and emails) with professionalism and dynamism;
- Ensure accurate order entry into the internal system;
- Collaborate closely with key departments (sales, estimating, production, and logistics) to ensure project follow-up;
- Keep clients informed about their order status and resolve issues with agility;
- Rigorously keep the internal database up to date.
Qualifications
- Advanced level of French and English required for managing customer accounts and communicating on a daily basis with English-speaking clients and employees located outside Quebec;
- Prior customer service experience (3 years), ideally in the manufacturing, industrial, or distribution sector, will be strongly considered;
- Attention to detail and demonstrated ability to manage multiple tasks simultaneously;
- Ready to start quickly;
- Excellent priority management, teamwork skills, and strong computer literacy;
- Proficiency in the Microsoft Office Suite (MS) and ability to learn an Enterprise Resource Planning system (ERP).
If you are known for your proactivity and your ability to manage priorities in a dynamic environment, we want to meet you.
Customer Service Clerk in L'Ange-Gardien employer: Randstad Canada
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