Customer service representative supervisor

Customer service representative supervisor

Full-Time On-site
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  • Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • Experience: 1 year to less than 2 years

Work setting

  • Willing to relocate

Tasks

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Identify workers' training needs
  • Prepare and submit reports
  • Train staff/workers in job duties, safety procedures and company policies
  • Perform same duties as workers supervised
  • Co-ordinate, assign and review work
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery

Computer and technology knowledge

  • MS Office

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Large workload
  • Tight deadlines
  • Work under pressure

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Reliability
  • Team player

Employment terms options

  • Flexible hours
  • Morning
  • Day

Support for newcomers and refugees

  • Does not require Canadian work experience

Support for youths

  • Offers on-the-job training tailored to youth
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week
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Contact Details:

Ralph mackay's Auto repair Recruitment Team