Danaher ITSM Reporting Specialist role focuses on delivering actionable insights and executive dashboards. You will own ServiceNow reporting, KPI governance, and performance analytics to enable data-driven decisions across ITSM processes.
The job emphasizes designing dashboards, automating KPI frameworks, and partnering with cross-functional teams to ensure data quality and visibility for incidents, changes, knowledge, CMDB, and service catalog performance.
ServiceNow ITSM Reporting & Dashboard Specialist in Ottawa employer: Radiometer
At SCIEX, a Danaher operating company located in Concord, Ontario, we pride ourselves on being an exceptional employer that fosters a culture of belonging and innovation. Our commitment to employee growth is evident through comprehensive benefits, including health care programs and paid time off, which enhance life beyond work. Join us to make a meaningful impact in life sciences while collaborating with diverse teams in a dynamic environment that values your unique perspective.