At a Glance
- Tasks: Provide roadside assistance and mechanical support to RAC members in need.
- Company: Join RAC, a trusted and iconic organisation in Western Australia.
- Benefits: Competitive salary, generous shift allowances, and comprehensive member benefits.
- Other info: Flexible shifts, ongoing professional development, and a supportive team environment.
- Why this job: Make a real difference in people's lives while advancing your automotive career.
- Qualifications: Experience as an Automotive Mechanic with relevant trade qualifications required.
The predicted salary is between 45720 - 55880 $ per year.
With over 1.3 million members, RAC is one of Western Australia’s most trusted and iconic organisations. Purpose-led and member-focused, we are committed to creating sustainable value, fostering growth, removing barriers, and leading positive change for a better WA.
We are seeking experienced and passionate Automotive Mechanics who are ready to take the next step in their careers. If you’re looking for a role where your technical expertise and customer service skills make a real difference every day, this is the perfect opportunity for you. Join our dynamic team as a Roadside Patrol Mechanic and help us deliver exceptional assistance to our members when they need it most.
Working on a flexible rotating roster of 8-hour shifts between 6:00am and 11:30pm, Monday to Sunday, your key responsibilities will include:
- Responding to roadside assistance callouts, providing prompt and effective mechanical support to RAC members.
- Diagnosing and troubleshooting a wide range of vehicle breakdowns with efficiency and precision.
- Performing minor mechanical repairs, adjustments, and services including battery replacements, tyre changes, and jump-starts.
- Delivering outstanding customer service, ensuring member safety and satisfaction during challenging situations.
- Coordinating with towing services or other specialist support where necessary.
- Maintaining accurate and detailed service records in line with RAC's policies and procedures.
- Starting your day from a designated RAC location.
What We’re Looking For:
- Proven experience as an Automotive Mechanic with strong diagnostic and repair capabilities across various makes and models.
- Relevant trade qualifications in Automotive Mechanics or a related field.
- A Motor Vehicle Repairer's Licence (light vehicle repairs mandatory).
- A current and valid driver's licence with a clean driving record.
- Excellent problem-solving abilities and the capacity to work independently.
- Strong communication and interpersonal skills, with a genuine passion for helping others.
- A customer-first mindset, with the ability to provide calm and supportive assistance under pressure.
What We Offer:
- Competitive salary including 12% Super plus generous shift allowance, penalties and benefits package - Based on a 38-hour week.
- A meaningful career with a purpose-led organisation that invests in the WA community.
- Ongoing professional development and career advancement opportunities.
- A fully equipped and serviced RAC vehicle for work use.
- Comprehensive member benefits including free Roadside Assistance and discounts across RAC's wide range of products and services (Holiday Parks, Security, Finance, Auto Services, Insurance and more).
- Access to RAC's Community Volunteering Program and wellbeing initiatives.
At RAC, we are proud to be an equal opportunity employer, committed to building a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds. If you require any adjustments during the recruitment process, please let us know when you apply or reach out to us directly.
Patrol Roadside North employer: RAC WA
RAC is an exceptional employer that prioritizes the growth and well-being of its employees while making a meaningful impact in the Western Australian community. With competitive salaries, comprehensive benefits, and ongoing professional development opportunities, RAC fosters a supportive and inclusive work culture where your skills as a Roadside Patrol Mechanic can truly shine. Join a purpose-driven team dedicated to delivering outstanding service and making a difference in the lives of our members every day.
