Support Ontario callers through suicide crisis assessment and intervention as a 9-8-8 Crisis Responder with Quinte Health. Apply trauma-informed, person-centered care.
This 9-8-8 Crisis Responder works within Quinte Health's multidisciplinary Suicide Crisis Helpline team. The position provides immediate support for suicidal thoughts and emotional distress across Ontario. Responsibilities include risk assessment, stabilization, safety planning, and transitions toward longer-term supports when appropriate. Evidence-based mental health interventions guide the work.
Key Responsibilities:
- Initiate contact and build rapport with 9-8-8 callers
- Assess suicidal tendencies, protective factors, and immediate risk
- Create collaborative plans promoting safety and recovery
- Engage emergency services and facilitate community referrals
- Coordinate support with crisis teams and regional providers
Requirements:
- Social Service Worker diploma or related social sciences bachelor's degree
- Current good-standing registration with OCSWSSW
- Experience supporting mental health and addiction needs
- Knowledge of suicide intervention, psychiatric medications, and Mental Health Act
- Strong assessment, conflict resolution, listening, and decision-making skills
Bring crisis intervention, risk assessment, and compassionate communication to Ontario's 9-8-8 service with Quinte Health.
