Quince Canada is seeking a Customer Experience Specialist to be the human heartbeat of the brand. You'll own the full customer journey across chat, email, phone, and social channels from first contact to resolution, delivering thoughtful service, timeliness, and quality.
The role is hybrid, based in Toronto with weekly onsite presence. Successful candidates bring at least two years of customer service experience, a high school diploma, and a calm, empathetic mindset focused on problem-solving
Brand-Driven Customer Experience Specialist in Markham employer: Quince
Quince is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the consumer products sector. With a strong emphasis on employee growth and development, team members are encouraged to leverage their expertise while collaborating with diverse teams to drive product success. Located in Canada, Quince offers a unique opportunity to lead transformative merchandising strategies in a supportive environment that values data-driven decision-making and high-quality essentials.
