Quince is seeking a Customer Experience Specialist to represent the brand across chat, email, phone, and social channels from our Toronto office weekly.
You will own the full customer journey, deliver brand-aligned service with empathy, and resolve issues to maintain trust and loyalty.
This hybrid role requires at least two years of customer service experience, a high school diploma or GED, and a schedule including weekend days.
Hybrid Customer Experience Specialist β Brand & Care in Brampton employer: Quince
Quince is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the consumer products sector. With a strong emphasis on employee growth and development, team members are encouraged to leverage their expertise while collaborating with diverse teams to drive product success. Located in Canada, Quince offers a unique opportunity to lead transformative merchandising strategies in a supportive environment that values data-driven decision-making and high-quality essentials.