Senior Manager, Software Engineering in Toronto

Questrade Financial Group (QFG) provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure. At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy. We’re looking for our next Senior Manager, Software Engineering. We are on a mission to democratize finance and empower investors through technology. As part of the Brokerage Technology group, you won’t just be managing code; you will be building the financial future for our customers. We operate at the intersection of high-stakes finance and cutting-edge user experience, delivering best-in-class applications that allow everyday investors to trade, track, and grow their wealth with confidence.

We are seeking a strategic and forward-thinking Senior Manager, Software Engineering to lead a complex technology portfolio. In this role, you will move beyond day-to-day coding to oversee the engineering members of multiple squads, focusing on cross-squad dependencies, long-term architectural goals, and the maturation of our engineering culture.

The ideal candidate is an active thought leader who works closely with Product Management, Designers, and other key stakeholders to deliver best-in-class applications. You will articulate the business value of technology, drive architectural decisions in partnership with Directors, and champion talent development within the department, serving as a bridge between technical strategy and business mission.

People & Culture Leadership

• Strategically lead and manage engineering members across multiple squads, overseeing cross-squad dependencies and ensuring alignment with long-term organizational goals.
• Establish career development frameworks for the department, identifying high-potential individuals and creating specific growth opportunities.
• Champion initiatives to enhance engineering culture, promoting diversity, inclusion, and a sense of belonging while working with People & Culture to address systemic issues.
• Paint an engaging picture of future possibilities for the team, inspiring and motivating engineers through compelling presentations that outline the department's technical vision.
• Provide steady leadership during transitions or complex situations, keeping teams focused and moving forward despite incomplete information.

Technical Strategy & Architecture

• Manage a complex tech portfolio, setting the direction for overall systems and aligning the technology roadmap with specific business missions.
• Define high-level architecture and approve design patterns for broader systems, leading significant technical investments and vendor selection.
• Ensure technology initiatives align with the broader Tech Strategy and serve as a competitive business edge.
• Partner with Directors to make significant cross-team technical choices and architectural pattern decisions that impact multiple teams.
• Focus on setting technical direction rather than direct coding or troubleshooting.

Delivery & Operational Excellence

• Act as a key technical voice in the "product trio" (Product, Design, Engineering), ensuring technical feasibility and innovation align with user experience goals.
• Articulate the value of technology initiatives to stakeholders at all levels, persuasively rallying support and tailoring communication to win buy-in.
• Lead development initiatives from initial bootstrap and prototyping phases through to production launch and ongoing maintenance.
• Oversee the management and optimization of applications serving a large number of customers, ensuring high availability, performance, and scalability under heavy load.
• Oversee the development and optimization of department-wide processes, ensuring they incorporate evolving governance best practices and IT policies.
• Represent the department at internal conferences or external industry events, building reputation through public speaking or writing for engineering publications.

Education & Experience

• Minimum 8+ years of experience in web-based technologies with 3+ years in people management.
• Degree, diploma, or equivalent directly related work experience in Computer Science or Engineering.
• Digital financial services experience is highly preferred.
• Experience in enterprise-grade solutioning is highly desirable.

Technical Proficiency

• Extensive experience in Cloud native development of Microservices, specifically using Google Kubernetes Engine (GKE) and other Google Cloud Platform components.
• Knowledge of front-end frameworks such as Angular and React Native, with specific expertise in overseeing Micro-front-end architecture.
• Familiarity with diverse data storage solutions including Google Cloud SQL, MongoDB, Redis Cache, and SQL Server.
• Understanding of event streaming and messaging architectures using Google Pub/Sub and Kafka.
• Proficiency with modern CI/CD pipelines and collaboration tools such as Gitlab, Jira, and Confluence.
• Strong skills in application performance tuning and optimization.

Leadership & Strategic Capabilities

• Advanced ability to identify potential stakeholders, analyze expectations, and work independently to manage relationships across the organization.
• Excellent interpersonal skills with the ability to remain calm under pressure and coach teams through change and ambiguity.
• Expertise in the full software development life cycle (SDLC), including design, configuration, integration, testing, quality assurance, and post-production support.
• Strong skills in risk mitigation and ensuring the scalability and maintainability of complex systems.
• Exceptional verbal and written communication skills, capable of translating technical concepts for business audiences.

Compensation Information

Base salary range: $160,000 - $190,000. The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

At Questrade Financial Group of Companies, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.