Questrade Financial Group is seeking an Enterprise Collections: Operational Lead - Dialer Administrator to own dialer strategy and real-time optimization across outbound and inbound campaigns. You will define dialing rules, monitor performance, and drive improvements that maximize contact rates while meeting SLAs.
In this analytical leadership role, you’ll partner with Operations, Tech Ops, and Compliance to translate business requirements into technical changes, mentor analysts, and ensure
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Dialer Operations Lead (Collections) - Hybrid in Toronto employer: Questrade Financial Group
At Questrade Financial Group, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. As a Senior Manager of Acquisition Marketing, you will have the opportunity to lead transformative marketing strategies while collaborating with talented professionals in a hybrid work environment. We offer competitive benefits, continuous employee growth opportunities, and a commitment to leveraging cutting-edge technology, making Questrade a rewarding place to advance your career in the financial sector.
