At a Glance
- Tasks: Lead venue operations and ensure exceptional guest experiences at events.
- Company: Join Brandt, a family-run company with a strong commitment to customer service.
- Benefits: Competitive pay, comprehensive benefits, and opportunities for career growth.
- Other info: Work in a fast-paced environment with a focus on continuous learning and improvement.
- Why this job: Make a real impact in the sports and entertainment industry while leading dynamic teams.
- Qualifications: Bachelor’s degree and 7+ years of leadership experience in relevant fields.
The predicted salary is between 121500 - 148500 $ per year.
Who We Are
Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand. For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers.
What You Will Be Responsible For
- Operational Leadership: Leading all venue and event operations across the organization’s facilities and entertainment properties. Establishing operational standards, policies, and best practices. Supporting operational readiness and event execution excellence. Overseeing staffing plans, scheduling, and operational coordination.
- Guest Experience: Ensuring exceptional guest, fan, sponsor, and partner experiences. Leading customer service initiatives and service quality standards. Addressing operational challenges and implementing continuous improvement strategies.
- Facility Management: Supporting facility maintenance, capital improvements, and modernization initiatives. Coordinating with facilities, security, and safety teams to ensure operational compliance. Monitoring operational budgets and cost management initiatives.
- Event Execution: Overseeing operational planning for concerts, sporting events, conventions, and community events. Collaborating with production, security, food & beverage, and guest services teams. Ensuring operational excellence before, during, and after events.
What We Look For
- Bachelor’s degree in Business Administration, Sports Management, Hospitality, Marketing, or a related field.
- 7+ years of progressive leadership experience in sports, entertainment, hospitality, or venue operations.
- Strong leadership, communication, and organizational skills.
- Proven ability to manage teams and drive operational performance.
- Strong financial and business acumen.
- Experience working in fast-paced live event environments.
- Ability to work evenings, weekends, and holidays as required.
What We Offer
- Competitive compensation: we offer competitive wages that recognize your skills, experience, and contributions.
- Continuous Learning: through on-the-job training and educational opportunities.
- Opportunities for advancement within a growing company that values initiative and teamwork.
- Comprehensive benefits coverage: including health, dental, insurances, and more to support your and your family’s wellbeing.
- Retirement savings programs: Company matching pension and RRSP programs to help you invest in your future.
When you work for Brandt, we work for you. It’s as simple as that.
Senior Vice President - Venue Operations employer: Queen City Sports Entertainment Group LP
Brandt is an exceptional employer that prioritizes its employees' growth and well-being, offering competitive compensation and comprehensive benefits to support you and your family. With a strong focus on continuous learning and advancement opportunities, Brandt fosters a collaborative work culture where initiative and teamwork are highly valued. Located in Regina, SK, you'll be part of a passionate team dedicated to delivering outstanding experiences in the sports and entertainment industry.
Contact Details:
Queen City Sports Entertainment Group LP Recruitment Team