Training Specialist in Richmond

Independently manages end to end training operations while taking on internal trainer responsibilities for the first time – delivering standardized courses as a certified internal trainer. Also leads moderate complexity projects and demonstrates basic course refinement awareness.

Responsibilities:

1. Training Operations & Delivery

• Independently coordinate end to end training for different product/functional categories (e.g., technical, culture, soft skills) in North America and other region, handling moderately complex scheduling conflicts and resource allocation.
• Act as the primary on site contact to ensure smooth session execution, managing unexpected issues (e.g., equipment failure, trainer changes).
• Manage the full cycle: pre training notifications, in class facilitation, and post training documentation.

2. Training Delivery

• Independently deliver at least 2 standardized foundational courses (e.g., corporate culture, company policies, new employee orientation).
• Achieve a minimum of 20 teaching hours per year.
• Submit a Training Debrief Report within 48 hours after each session, including participant feedback, classroom dynamics, and improvement suggestions.

3. Training Administration & Compliance

• Ensure 100% accuracy of training records for assigned courses, with updates completed within 24 hours.
• Proactively optimize the filing logic for assigned categories, establishing standardized naming and archiving templates.

4. External Resource Management

• Independently evaluate vendor courses across multiple dimensions (content, trainer expertise, cost, participant reviews) and produce written Vendor Assessment Reports.
• Follow through the entire procurement and approval process, ensuring full compliance.

5. Project Execution

• Lead moderate complexity projects (e.g., culture promotion campaigns, internal trainer recruitment roadshows) – develop project plans and drive milestone achievement (on time rate ≥90%).
• Provide regular (bi weekly) project status updates to supervisor, highlighting risks and mitigation actions.

6. Initiative & Self Development

• Implement at least 1 documented workflow improvement per quarter (e.g., digital check in, email template standardization).
• Collect and analyze feedback from at least 5 training sessions per quarter to drive personal teaching and operational improvements.

Educational and Skill Requirements

• Bachelor’s degree or above, preferably in HR, Education, Business Administration, or related field.
• 3–5 years of experience in training coordination/operations; prior internal teaching experience is a plus.
• Have trainer related certification
• Familiar with full training operations cycle; basic understanding of instructional principles and adult learning.
• English at B2 level (independent user) – fluent reading/writing; capable of handling English training materials.
• Strong execution, communication, basic classroom management, and on the spot adaptability. Could accept short-term business travel.