At a Glance
- Tasks: Lead a small team in assessing creditworthiness and managing accounts for diverse clients.
- Company: Established Canadian distributor known for strong values and excellent customer service.
- Benefits: Enjoy 3-4 weeks of vacation, group insurance, RRSP, and summer Fridays.
- Other info: Hybrid work model with a focus on teamwork and respect for employees.
- Why this job: Make an impact in a supportive environment with low turnover and growth opportunities.
- Qualifications: 5+ years in credit management, experience with retailers, and strong analytical skills.
The predicted salary is between 66150 - 80850 $ per year.
Location: Kirkland, QC (hybrid, minimum 3 days a week in the office; close to the REM)
Salary: Competitive depending on experience
Benefits: 3 to 4 weeks of vacation + 5 paid time off; Group insurance + RRSP + summer Fridays
About the role
Our client is a well-established Canadian distributor, known for its strong values, excellent customer service, and the respect it shows its employees and business partners. Reporting to the Vice-President of Finance, you will manage a small, experienced team of two in a hands-on role. You'll work with customers ranging from Canada's largest national retail chains to independent specialty boutiques and e-commerce partners. The department is well organized, receivables are insured, and employee turnover is very low.
Key responsibilities
- Assess the creditworthiness of national retail chains, big-box accounts, independent buyers and e-commerce partners by analyzing trade references, financial statements and credit reports.
- Set and regularly update credit limits, payment terms and risk ratings for a multi-tiered customer base.
- Investigate and resolve chargebacks, retail deductions, shipping disputes and short payments, working with Sales and Operations.
- Manage volume rebates and contractual rebates.
- Monitor accounts receivable exposure, manage bad debt provisions and control DSO.
- Follow up on past-due accounts directly, using respectful yet effective collection practices that protect key customer relationships.
- Work closely with Sales, Inventory Control and Logistics to make sure shipments are released within approved credit limits.
- Supervise the credit, collections and cash application staff.
- Prepare reports and risk assessments for executive leadership.
Requirements
- Minimum 5 years of credit management experience in wholesale distribution or consumer goods.
- Experience with both major retailers and independent customers.
- Solid knowledge of retail chargebacks, rebates, trade credit insurance and retail routing guides.
- Hands-on collections experience, with a professional, firm and diplomatic approach.
- Hands-on experience with ERP systems.
- Knowledge of Syspro, a strong asset.
Responsable du crédit / Credit Manager in Kirkland employer: Quantum Management Services Ltd.
Join a dynamic and innovative team as a Contrôleur in Saint-Léonard, where you will play a pivotal role in shaping financial strategies and driving performance. Enjoy a competitive salary with a performance bonus, a hybrid work model that promotes work-life balance, and a culture that values collaboration, ownership, and continuous growth. With opportunities for professional development and a supportive environment, this position offers a meaningful career path in a thriving organization.
Contact Details:
Quantum Management Services Ltd. Recruitment Team
