Shape strategic SaaS accounts at Quandri through insurance expertise, product adoption, and trusted executive relationships across North America. This Lead Customer Success Manager role focuses on complex enterprise customers and the insurance brokerage processes they depend on. You will translate Quandri’s AI platform into business outcomes, guide adoption, and strengthen relationships across operational, technical, and executive stakeholders. The work combines success planning, account management, renewal forecasting, and expansion support. Key Responsibilities:
Become an expert in Quandri products and communicate customer value Provide adoption and change management sessions for customer teams Build multithreaded executive, operational, and technical connections Collaborate with Sales on expansion and upsell opportunities Lead onsite workshops and customer working sessions Requirements:
Knowledge of insurance brokerage or personal lines workflows Five-plus years in SaaS Customer Success or Account Management Strong professional listening and communication abilities Experience orchestrating multi-region transformation programs Flawless English communication and commanding executive presence Use insurance knowledge, SaaS account leadership, and change management expertise to advance customer outcomes through Quandri’s platform.
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Strategic SaaS Account Manager Insurance employer: Quandri Technologies, Inc.
At Quandri, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Vancouver, BC. Our commitment to employee growth is evident through mentorship opportunities and a focus on operational excellence, ensuring that our teams are not only equipped to succeed but also empowered to lead transformative projects in the insurance sector. Join us to be part of a forward-thinking organization where your contributions will make a meaningful impact.
Contact Details:
Quandri Technologies, Inc. Recruitment Team
