Customer Program Manager – Ottawa

Customer Program Manager – Ottawa

Ottawa Full-Time 60000 - 155600 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead customer programs for cutting-edge semiconductor products and enhance program management workflows.
  • Company: Join Qualcomm, a leader in technology innovation and connectivity.
  • Benefits: Competitive salary, bonuses, RSU grants, and a comprehensive benefits package.
  • Other info: Inclusive workplace committed to accessibility and career growth.
  • Why this job: Make an impact in the tech world while working with leading-edge customers and partners.
  • Qualifications: Bachelor's degree in Engineering or Computer Science and 2+ years of relevant experience.

The predicted salary is between 60000 - 155600 $ per year.

We are seeking a motivated Customer Program Manager to join our team. In this role, you will be responsible for planning & execution of customer facing SoC semiconductor products engineering activities as well as track programs’ execution and Key-Performance-Indicator. You will also be responsible for improving and developing program management workflows to increase our programs’ efficiency.

Key Responsibilities

  • Direct point of contact for leading edge customers and vendors on connectivity products program.
  • Working with external partners and engineering leads to align on optimal solutions.
  • Dedicated, single point of contact to coordinate and track issues.
  • Runs program schedule, regular status update meetings, action item tracking and delivery acceptance.
  • Coordinates activities to ensure SoW goals are being met.
  • Regular review of program schedules, risks and resolution strategy with management team.
  • Defining and driving process frameworks across teams for efficient and consistent execution and quality deliverables.
  • Ensuring WBS consistent with program intent and working with project manager and engineering leads to realign as needed.
  • Driving internal kickoff, deliveries and signoff both internally and with external partners.

Minimum Qualifications

  • Bachelor's degree in Engineering, Computer Science, or related field.
  • 2+ years of Program Management or related work experience.
  • Completed advanced degrees in a relevant field may be substituted for up to two years (Master's = one year, Doctorate = two years) of work experience.

What you’ll need

  • Understanding of Optical Modules and Active Electrical Cables design, assembly and qualification for production process.
  • Understanding optical communication.
  • Schedule development, tracking, and reporting with industry standard tools.
  • Understanding of optical transceiver, design, assembly and supply chain is an asset.
  • PMP certification is an asset.

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process.

Pay range and Other Compensation & Benefits: $105,600.00 - $155,600.00. The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted.

Customer Program Manager – Ottawa employer: Qualcomm

Qualcomm Canada ULC is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for Display Silicon System Debug Engineers to thrive. With a strong emphasis on employee growth, you will have access to mentorship opportunities and the chance to work alongside industry leaders in a cutting-edge environment. Located in Canada, the company offers competitive benefits and a commitment to work-life balance, ensuring that you can pursue meaningful and rewarding employment while contributing to groundbreaking technology.

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Contact Details:

Qualcomm Recruitment Team

We think you need these skills to ace Customer Program Manager – Ottawa

Program Management
Customer Engagement
Schedule Development
Risk Management
Process Improvement
Communication Skills
Collaboration with External Partners