At a Glance
- Tasks: Lead customer care operations for a major residential project and ensure top-notch service.
- Company: QuadReal Property Group, a leader in property management and development.
- Benefits: Competitive salary, health benefits, and opportunities for career advancement.
- Other info: Join a collaborative environment focused on quality and excellence.
- Why this job: Make a real difference in homeowners' experiences and lead a dynamic team.
- Qualifications: Experience in customer care and strong leadership skills required.
The predicted salary is between 63000 - 77000 $ per year.
QuadReal Property Group is seeking a Customer Care Operations Manager to lead the customer care function for a major residential project in Canada. The role oversees office operations, site orientations, possession activities, and deficiency management, collaborating with construction partners and homeowners to ensure high-quality service and timely project turnover.
The position manages a team of coordinators, ensuring adherence to SLAs, warranty requirements, and documentation standards.
Customer Care Operations Lead in Vancouver employer: QuadReal Property Group
At QuadReal Property Group, we pride ourselves on being an exceptional employer that champions innovation and professional growth. Our collaborative work culture encourages team members to lead with creativity while providing ample opportunities for career advancement in a dynamic environment. Located in a vibrant sector, we offer competitive benefits and a commitment to employee development, making us an ideal choice for those seeking meaningful and rewarding employment.
